Shipping Policy

Shipping Policy
Last updated: November 29, 2025

1. Processing Time

Orders are processed within 1–3 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

We offer standard US shipping:

• Standard Shipping (5–10 business days)
  Shipping times may vary depending on your location and seasonal demand.

3. Shipping Fees

Shipping fees are calculated at checkout based on your order value or current promotions.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.

5. Wrong Address Disclaimer

Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrectly entered addresses.

6. Lost / Delayed Packages

We are not liable for delays caused by carriers, weather conditions, or high-volume seasons.
If your package appears lost, contact us and we will assist in submitting a claim.

7. Damaged Items

If your order arrives damaged, contact us within 7 days with photos of the item and packaging.
We will review and offer a replacement or refund.

8. Contact Us

If you have any questions about your shipment, please contact us at:
📧 yourpetfoodshop@gmail.com